Episode 58 of the Senior Care Industry Netcast is LIVE!

We were fortunate enough to have Dr. Eboni Green, Co-Founder Caregiver Support Services, Author, Caregiver Advocate, on the show, and she offered some great insight and #advice for other #seniorcare and #healthcare providers.

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About This Episode:

Dr. Eboni I. Green is a Registered Nurse and family caregiver. She holds a Ph.D. in human services, with a specialization in health care administration.

She and her husband are co-founders of Caregiver Support Services, a nonprofit organization that offers training and consulting for family caregivers and frontline direct caregivers.

In addition, she currently serves as contributing faculty for the College of Health Sciences at more than one university, where she teaches graduate courses in the health care administration program.

Green has extensive experience focused on caregivers’ health and wellness, with an emphasis on caregiver stress, burnout, and related family conflicts. Over the years, Dr. Green has contributed to a number of publications and given presentations that focus on how to train, assess, and support caregivers throughout the caregiving journey.

Green is a published author and has written two books focusing on family caregiving: At the Heart of the Matter and Caregiving in the New Millennium, and has a third book Reflections from the Soul. She hopes that communities benefit from her firsthand knowledge about the importance of self-care while caring for someone you love.

Full Transcript:

Valerie VanBooven RN BSN:

This is Valerie VanBooven with the Senior Care Industry NetCast, where leaders with three or more years in the senior care industry share their advice. So let’s get to it.

In a few sentences, tell us who you are and what you do.

Dr. Eboni Green:

I am Dr. Eboni Green and I am the CEO and Co-founder of Caregiver Support Services. We are a nonprofit organization that provides training and support for family and frontline caregivers.

Valerie VanBooven RN BSN:

Nice. And tell us what is the best thing about serving seniors and their families? Because obviously you serve caregivers a lot.

What is the best thing about serving seniors and families?

Dr. Eboni Green:

Well, the best thing I think is being able to help someone, to guide them through what may be one of the more stressful times of their life and to help them find the highlights that are the good parts of providing care for someone they love.

Valerie VanBooven RN BSN:

Yeah. It’s often hard to find those gems that are hidden when it’s so stressful, but that’s awesome. All right. So let’s talk a little bit, we’re going to switch gears a minute and talk about online marketing. I know it’s challenging, it’s confusing. It’s ever changing for a lot of people. What has been your experience or your thoughts? Because I see you all over LinkedIn. You’re doing a great job.

What has been your experience with online marketing?

Dr. Eboni Green:

Thank you. And I think that it’s important to have a good team, to have folks who understand marketing because it is very specific and to have a good brand and an identity that you are building and a consistent message. Those would be the things. And yes, it is very challenging. I wouldn’t go it alone.

Valerie VanBooven RN BSN:

Yeah. I totally agree with you. Having other folks around you to lead that effort is so helpful. Absolutely. All right. I would imagine that there are other successful organizations or leaders or people or folks who’ve done some amazing things that have been inspirations to you or maybe mentors. Is there anybody or any organization you’d like to talk about?

Dr. Eboni Green:

I would. A person that I don’t know that she knew that she was mentoring me, was Sister Norita Cooney. And she was the CEO of one of the larger healthcare systems, I’m in Nebraska. And when I was writing my first book way back in 1999, she wrote the introduction and a chapter on spirituality for caregivers. And it was very early in the caregiving identity component of things. And she was just so gracious, but she was also just a great leader, a loving person, and very helpful and inspirational.

Valerie VanBooven RN BSN:

That is so nice. Somebody who wrote the forward or the intro to your book. That is lovely. So is she someone that you still know today? Is she passed on or is she?

Dr. Eboni Green:

She passed away a few years ago. And one of the things I loved about her introduction to the caregiving book was that if she was going to write a list of unsung heroes and heroines, that caregivers would be at the top of her list. And that always sticks with me.

Valerie VanBooven RN BSN:

That is so true. Oh my goodness, our family caregivers are angels and it’s amazing what a human will do for another human they love and, and take care of them. So do the best they can really. Okay. What piece of advice would you give to senior care providers or families or whoever you’d like to give a piece of advice to, but we usually ask senior care providers.

What Advice Would You Give to Other Senior Care Providers?

Dr. Eboni Green:

Well, I think seek senior care providers, I started my career as a CNA and I think one of the things that we have to remind ourselves of no matter where we are is to fill our own cup. And that’s very important, even if you are operating a care agency, if you’re providing the care, if you’re even receiving the care, that we need to be able to fill our cups so that we can continue to do the things we’re doing.

Valerie VanBooven RN BSN:

Yep. Self care, so important. Absolutely. Okay. Speaking of self care, when you have a win in life, and that could be anything, it could be a marriage in the family, graduation, a new baby in the family, it could be anything or just you know you helped somebody today and your heart feels good.

When you have a win, how do you like to celebrate?

Dr. Eboni Green:

I had to really think on this. One of the things that I really enjoy is the show Everyone Loves Raymond. And the granddad on there. He’s always smelling in the youth. So what I say is to really breathe in those positive bits of feedback that we get, the thank you. Oftentimes in my role, I don’t hear from someone right away after we’ve solved a problem or addressed an issue. And so when I do hear from them to just actually sit in it for a minute and allow myself to absorb their thank you and gratitude.

Valerie VanBooven RN BSN:

Oh yeah, absolutely. It’s so it’s so good for the heart to know that you’ve helped someone else through a rough time or help them see a different way. So that’s awesome. Well, I want to thank you for being on the show, for sharing your wisdom, because that’s what this is all about is all of us who’ve been doing this for a while, just sharing our wisdom and our message with other people, whether they be consumers or healthcare professionals of some kind. So I appreciate you taking the time to do this. That was awesome. Thank you.

Dr. Eboni Green:

Thank you so much, I’ve really appreciated this opportunity.