Frequently Asked Questions About
Approved Senior Network Marketing Programs
Ask these important questions when considering a senior care website development partner:
Do I fully own my website or am I leasing it from you?
At ASN, we do not lease websites. It's not in your best interest or ours. You own your website 100%. You own the content, photos, data, databases, and everything associated with it. When you want to move your website to another hosting provider, we give you the information needed to make the transfer. We don't "keep" anything, nor do we hold your content hostage or make it challenging to retrieve it.
Is the content mine? Can I transfer it somewhere else easily? Or, do I have to copy and paste every page, every blog post?
When you want to move your website to another hosting provider, we give you the information needed to make the transfer. We don't "keep" anything, nor do we hold your content hostage or make it challenging to retrieve it. (Be sure to ask this of Wix, Squarespace, Marketing360 (Livewire), Godaddy, and any other "easy and cheap" service.)
How fast can I make changes to the website? How much does it cost?
Usually, if the changes are simple, they are completed within one business day. Our website clients enjoy 1 hour of free changes per month. If we know that your request will take much longer than 1-hour, we will give you a quote of estimated time, and let you decide if you want to move forward.
Is the web development team located in the United States?
Yes, absolutely. All of our team members are located in the U.S. Most of us are located in the St. Louis, MO metro area.
How does support work? Where do I go to request help or changes?
We have a dedicated support desk located at https://support.approvedseniornetwork.com- Your ticket/request is answered the same business day or next business day, depending on the time you submit the request.
How long have you been building senior care websites?
For 13+ years! This is not our "side-gig". We are a real agency with real staff and real professionals who are dedicated to websites, SEO, content, social media, video and more. We won't disappear in 6-months when you need a change to your site. We will be here to support you for as long as we are doing business together. If your web developer "friend" or "family member" has decided they aren't really interested in maintaining your website, talk to us, we can move your website to our care.
What Does Website Development and Maintenance Include?
- Fast Loading Desktop & Mobile (required!)
- Industry-standard security (SSL included)
- Ready to publish content Blog Tools
- CHAT Interface with texting integrated with our CRM
- Integrated social media content distribution
- WordPress for scalability, portability, & flexibility
- Top tier Hosting Provider
- Virus/Malware prevention, intervention & remediation
How long has ASN been doing SEO for Home Care and Senior Care Businesses?
Since 2008. 13 years in 2021.
Are the forms on my website good for lead capture?
Yes, all websites come with a variety of lead capture forms.
Are ADA Features Included?
Yes, all websites have ADA features included.
Can I have full online caregiver employment forms on my website?
Yes. Depending on the customization and complexity, additional fees may apply.
Does my website come with an ASNSpark! CRM?
Important Questions About Support
Where is the support desk?
Are there support videos?
How fast is support?
We answer all tickets same day or the next business day.
Important Questions About Content
Are all blog posts unique?
Yes, we work toward 100% uniqueness for every blog post for every customer.
Do SCOPE prices include a website or website maintenance?
No. Prices do not include Web site Development or Maintenance
Do I pay for the Facebook “likes” ads or does ASN pay for that?
Facebook Media Budget is $100/mo (minimum) charged directly to client Credit Card (You always pay for all advertising fees)
What is the time commitment for the SCOPE PROGRAM?
6-month publishing commitment required
Is there anything ASN needs from me to manage my SCOPE program?
Requires access to Website Blog and RSS feed, must have admin access to your Facebook Business page.
Is there any type of website you cannot work with?
WordPress is the preferred solution. Others require prior approval
Important Questions About Our SCIP Recruiting Program
What programs does this system replace?
The system handles texting, email, newsletters, mass texting, mass email, phone calls, and Facebook Messages.
Does this replace client scheduling / staffing software?
Nope. This is only for recruiting and job applications.
Can candidates upload files, like CNA certificates, resumes, driver's licenses, and more?
Yes. If you need that functionality, it is easily added.
Does our staff get to collaborate on what certain items say? (Like texts, emails, voicemail drops)
Of course! Our setup includes an onboarding call where were we customize down to the last detail for you.
What if a candidate has a question? How does the system respond?
Your designated HR person is notified any time a candidate reaches out via text or email. That person can answer from their desktop or mobile device!
Who runs the ads for recruiting caregivers and nurses?
We can run the ads, or you can run the ads. We have a very good track record with "ad copy" that gets the attention of more caregivers. We are happy to set up ads that meet your budget criteria. If you don't need us to manage your ads, we are "hands-off"!