Aaron answers these questions:
What is the most common thing agencies learn when they start getting client and caregiver feedback from Home Care Pulse?

How are your customers leveraging client and caregiver feedback in their home care businesses?

Given all of the data you collect for the Benchmarking Study and from clients and caregivers, how would you summarize what sets successful home care businesses apart from the others?

The median caregiver turnover for the industry continues to rise. If you were starting another home care business today, what would you do to prevent or reduce turnover and why?

What is the biggest missed opportunity for home care business owners?

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